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This nearly didn’t happen today without the help of Scott at Casey Cycles. Thank you for enabling us to give our girl her birthday present. We will be shopping local from now on. Your customer service, friendliness and genuine help, ensured our girl didn’t wake up without a present. See you in 3 months for its first service!
Great service and knowledge about BMX Bikes . Happy to shop there anytime.
After chatting with dale about what I wanted and expected from a bike and also the fact I love the colour I couldn’t recommend these guys enough. They spent the time asking the questions to see if the bike would suit me and not just sell me a bike to get a sale, also helping set the bike up to suit me and my riding style so once I left the shop the bike was 110% ready to hit the trails. After a few rides now I can say with out a doubt the bike is an absolute weapon and so glad I went there. Will be a return customer that’s for sure
Best bike shop in the southeast couldn’t ask for a more helpful pair of fellas.
Dale at Casey Cycles is the most honest gentleman in the biking industry.
What a great bunch of guys to deal with. No pressure to buy but of course I couldn't say no in the end. Very knowledgeable and passionate about everything to do with cycling. Lucky for me its the local bike shop but I would highly recommend them to anyone no matter where you live - many thanx.
As soon as we walked into Casey cycles we were greeted with a smile and a lovely gentleman who answered all our questions and needs. The bikes that we brought for our children’s birthday presents were assembled and delivered to our home free of charge. Thank you Casey cycles for a wonderful service. It doesn’t happen often nowadays!
Exceptional Service from Brett and Dale at Casey Cycles Cranbourne. I want to take a moment to highlight the fantastic service we received from Brett and Dale during our recent visits to Casey Cycles Cranbourne. Firstly, Brett was incredibly customer-oriented, patient, and attentive throughout our experience. Thanks to him, we ended up purchasing two electric bikes, and he went above and beyond to ensure we were happy with our choices. We truly appreciated his friendly and professional approach. A big thank you to Brett and the team for organizing the other two bikes for us as well.
I’d also like to commend Dale for his exceptional service on Saturday. Despite being very busy, Dale took the time to make numerous adjustments to ensure the E bike was a perfect fit for my son. He patiently answered all our questions and offered thoughtful advice, including suggestions about changing the handle, which we truly valued. Dale’s dedication and attention to detail made the experience remarkable.
Thank you, Casey Cycles Cranbourne, for such outstanding customer service! We look forward to coming back.
I came in today for a tyre change on my sons bike. They were very busy but got It done quickly for me. The team gave some advise on the next bike for my son. We will be back when it’s time to purchase! Thank you.
Brad and Dale are one of if not the best people I have ever dealt with in a bike shop(and I've dealt with many). Nothing is too hard, they are always willing to go that extra step for me. I wish I could spend more there to reward them, so this is the next best thing :-)
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