Click And Collect Available Now At Casey Cycles

CLICK AND COLLECT

Casey Cycles now offers Click and Collect for local customers throughout South East Melbourne. Shop online today and we'll let you know when your order is ready for collection, usually within 24 hours!

HOW IT WORKS

 

PLACE YOUR ORDER ONLINE

Select the products you wish to purchase online at caseycycles.com.au and add them to your shopping cart. At the checkout choose Click and Collect as your shipping method and follow the prompts to complete your order.


AWAIT YOUR SMS COLLECTION NOTIFICATION

Once your order is placed, a member of our team will process and prepare your order for collection. We'll send you will receive an SMS notification as soon as your order is ready to be collected, usually with 24 hours of your order being received (Monday to Saturday and excluding public holidays).


COLLECT YOUR ORDER IN-STORE

All click and collect orders are available for pick up from Casey Cycles at 108 High Street Cranbourne. Collection is available during business hours Monday to Friday from 9am to 5:30pm and Saturdays from 9am to 4pm. Upon arriving please see a member of our team at the counter and they'll process your order collection. 


PHOTO ID REQUIRED FOR COLLECTION

In order for our staff to release your order, you will need to bring a photo id with you, ie drivers license, so we can verify your identity. The information on your id must match the information (name and address) provided when your order was placed.


CREDIT CARD VERIFICATION

If you payed for your order with a credit or debit card please bring this card with you to collect your order so we can verify the card number against your order (please note: we need to see the physical card for verification, a photo of the card or the card on your phones wallet will not be accepted). The details on the card will need to match the name used to place the order and the id shown upon collection or we will be unable to release your order.

Unfortunately we have had to introduce this system in response to an increase in attempted credit card fraud with online orders.

If you have any questions in regards to our click and collect service please call us on 03 5996 1049 or email sales@caseycycles.com.au.